Teachers, school staff, and IT Admins can use the EDU Support Portal to contact Microsoft for help on any of our education portfolio products, including: Microsoft Teams for Education, OneNote Class & Staff Notebook, Immersive Reader, Microsoft Forms, Minecraft: Education Edition, Microsoft Educator Community, Hacking STEM, and more. Please note that if a customer submits an ticket that is outside the scope of these products, they may be asked to contact support via their IT Admin through the O365 Admin Portal.

For more info see: EDU Support

IT Admins can contact Office 365 Support by submitting a ticket through the Office 365 Admin Portal. Support is available 24/7 via phone, chat, and email.

For more info see: IT Admin Support

Microsoft 365 learning pathways offers a fully customizable SharePoint Online communication site. The learning pathways training portal can be customized to add your organization's help, support, and community content. Easy provisioning by provision learning pathways from the SharePoint Online Provisioning Service with just a few easy steps. The ability to create your own training playlists with learning pathways, you can create targeted training playlists to meet the unique needs of your environment. Up-to-date content - Learning pathways provides content through a Microsoft online content catalog, so the content at your site is regularly updated.

For more info see: Learning Pathways